A well known Indian footwear brand was facing a decline in sales after the division of the family business. The new generation who took over the business were inexperienced in steering the company and driving business growth. 

X-PM recommended and monitored the action plan:

• Segregated channel partners into three groups on the basis of credit worthiness.
• Drafted and transparently communicated fair business policies to reduce conflicts and improve trust.
• Identified towns for increasing reach. Created a dedicated sales team to drive rapid expansion.
• Revamped the product strategy by focusing on key categories (fast moving and premium) and launched new products.
• Changed the credit policy to reduce credit days and limits, and also improve rotation.
• Brought in a new Sales Head to support execution of strategy.
• Outsourced selected process to vendors to enhance production without further capital investment.

X-PM’s solution was to parachute a senior interim HR Director into the organization to focus on the deliverables.

The interim HR director:

• Conducted research, evaluated and negotiated with a few vendors that had strong end-to-end HRIS offerings and finalized the best one.
• Streamlined the recruitment team by conducting several soft skills sessions for them.
• Identified the need to outsource payroll processing since one person was earlier handling both this process as well as statutory requirements, compliance procedures, etc.
• Conducted employee engagement activities and empowered team members with more responsibilities, thereby bringing about change.