A global pharmaceutical company’s manufacturing facility in Singapore was responsible for the global supply of its pharmaceutical active ingredients . The Singapore plant had experienced exceptional growth over recent years and was strategic to the region. However, the time had come for a planned shutdown for maintenance purposes.
Situation：
A decision was taken and immediate action to appoint an external transition manager to support the planned plant closure. The interim manager would need to be completely immersed and involved from the outset, supporting the technical team in running the operation during the plant shutdown.
Solution
The key objectives of the transition manager would be to lead and guide the E&I Maintenance team, quickly understand the role of the mechanical engineering team and to get up-to-speed on the process for the maintenance shutdown. The transition manager appointed would need to ensure quality reports would be delivered according to the schedule, and project timelines were met.
Within days of being briefed, X-PM identified an experienced interim manager with more than 29 years’ experience working in Europe and Southeast Asia, with a background in operations, project management, quality, reliability assurance, and general management. He had a history of successfully implementing world-class manufacturing practices to align operations with company objectives.
Results
Successful Outcomes
- The planned plant closure was successful and was completed on time
- Developed specific metrics to identify the skill of employees to do the job, and the required training needs
- Implemented new KPI’s to track technical department performances
- Extended lessons learned process sharing to support future turnaround projects.
The Plant Manager commented. “It was very positive that the plant was able to begin trading on time after the shutdown. And today the plant continues to run well. [X-PM’s] work was a real catalyst for making this happen.
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